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I wanted to tell everyone about BN Touch CRM. I have been in title and mortgage for over 20 years and I have been searching a very long time for a CRM with the following features: Affordable, easy to use, automated newsletters, detailed information ability, and label printing to help me to easily keep up with my prospects and clients. I have many realtors who need me to be able to keep up with the contacts they send me. Not everyone is ready to buy right now so keeping up with those prospects for me and for my realtor is incredibly important. BNTouch CRM allows me to do just that.

On top of having all the features I have been looking for, there are additional features (Partner Portal, Customer Portal, etc.) that are over the top incredible. I also wanted to mention that, as happy as I am with the product, I am just as happy with the product support. They are incredibly responsive and trust me, I am high maintenance!


Sheryl Laskie
Guild Mortgage Company




 
I LOVE, LOVE, LOVE your software !!!!!!! I have been in the mortgage industry for 25 years, and if I had this application years ago, I couldn't even imagine how incredible my client/partner base would be today !!!!!


Steven Baritz
Island Federal Mortgage Corp




 
Here is my story. I started in the mortgage business in September 2002. Originally I used ACT as my CRM and it worked well (at least I thought so) until I had several hundred contacts. I still thought it worked well but it took quite a bit of my time to maintain. I decide to investigate CRM's in 2004 and looked at most if not all of the CRM's available. I chose BNTouch and it has been a critical piece of building my business. Once the system is set up long term follow up becomes automatic. BNTouch works 24/7 keeping me in front of my database.

I believe that if a Loan Officer commits to putting the information in on every contact they will see an increase in their mortgage production. In 2009 I closed 478 mortgages and in 2010 I closed 574 mortgages. This would not have happened without BNTouch.


Rick Ripma
Union Savings Bank




 
We have used BNTouch for years, and the ability to plan out our business, and have a systematic approach to building it has been a key component to our success.


Brian Bomar
The Bomar Team
Cornerstone Home Lending




 
BNTouch is the most complete system for the money. I am very impressed with the full range of capabilities. Most importantly, I found it easy to use, fully customizable, and it integrates seamlessly with my current systems.


Mike Pacheco
Senior Loan Officer




 
My experience with BNTouch has been a very good one. In the past I have mentioned to the team that I believe that BNTouch saved my business. What I mean by that was everyday I had my list of people to call to remind them that their mortgage was done about 6, 12, 18 months or 2 year ago and this is just a check in call to make sure that everything is fine with their mortgage and also at the same time asking them for a lead from maybe their friends or family.

I have had actual clients tell me that because of my routine phone calls that they chose to come to my business over the competition. One lady told me she had a fight with her husband about it because she really liked me calling her every six months just to check in. He wanted to go to a bank for a small consolidation loan but she convinced him to come and talk to us first and we re-did there mortgage and helped them save $600 a month.

So, I am a firm believer in BNTouch and if we didn't have it I am sure that we would not be in business today.


Margaret Shinners
The Real Estate and Mortgage Store
Hammonds Plains, Nova Scotia
Owner




 
We use BNTouch for various reasons. BNTouch has played an integral role in our company's strides to tackle and master the 8 arms of what we term the "octopus". It has been particularly helpful in communicating with past and prospective clients and making sure Shamrock Financial stays on their mind.

It has also proved beneficial with joint marketing efforts with Realtors and other partnerships. The BNTouch team is extremely helpful and they graciously held my hand as I learned how to use the CRM. I look forward to seeing what BNTouch adds to its many attributes in the future!


Shamrock Financial Corp.
East Providence, RI
Shalimar Albanese
Marketing Assistant




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